Refund Policy

Quantum Wave Technologies

At Quantum Wave Technologies, we strive to ensure satisfaction with every purchase. However, we understand that there may be specific circumstances where a refund is requested. Please review our refund policy below:

Final Sale Policy

  • Sales Are Final: All sales become final after purchase. If you have any issues or concerns with your purchase, please contact us within a three day timeframe to discuss potential remedies or accommodations.

Refunds for Duplicate Charges

  • Duplicate Charges: If your account has been charged more than once for the same transaction, please notify us immediately. We will review your claim and, upon verification of the duplicate charge, we will issue a full refund for the additional transaction(s) without any delay.

Process for Requesting a Refund

  1. Contact Us: To request a refund or report a duplicate charge, please contact our customer support team at info@quantumwave.dev. Provide your transaction details, including date of purchase, transaction amount, and the nature of your request.
  2. Review: Our team will review your refund request promptly. For duplicate charges, please provide proof or documentation to assist in the verification process.
  3. Refund Issuance: Once your refund request is approved, the refund amount will be credited back to the original method of payment within a certain number of business days, depending on your card issuer's policies.

Exceptions

Special Circumstances: If there are extenuating circumstances that warrant a deviation from our standard refund policy, we encourage you to contact our customer service. We review such cases on an individual basis and strive to achieve a fair resolution.

Additional Information

We reserve the right to modify or amend the terms of our refund policy at any time. However, the refund policy in effect at the time you made your purchase will apply.

If you have any questions or need further assistance, please do not hesitate to contact us.